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Flooded Basement Cleanupin Rochester, Syracuse& Finger Lakes, NY

Fast, Certified Help When You Need It Most.

When your basement floods, it can be a nightmare.

But with On The Spot Cleaners, you can rest easy knowing help is soon at hand. We specialize in emergency water extraction, drying, and mold remediation, using advanced equipment and certified techniques to restore your space safely and completely.

(585) 224-6911

Emergency Help Available: (585) 224-6911

Proudly Serving Rochester, Syracuse, and the Finger Lakes Region

Certified Water Restoration

Our Basement Flood Restoration Process

With over 22 years of hands-on experience and advanced tools, we go beyond basic cleanup. We use the most advanced equipment and techniques to address every stage of flood damage restoration, ensuring your space is safe, healthy, and habitable again.

Step-by-Step Process:

1
Emergency Water Extraction

Immediate removal of standing water using high-powered pumps and vacuums.

2
Structural Drying

Industrial-grade air movers and dehumidifiers thoroughly dry floors, walls, and subflooring.

3
Moisture Mapping & Monitoring

We use thermal imaging and moisture meters to ensure no hidden dampness is left behind.

4
Sanitizing & Decontamination

Surfaces are cleaned and treated with antimicrobial solutions to eliminate bacteria, viruses, and odors.

5
Certified Mold Remediation

Mold can develop within 24–48 hours of water exposure. Our NYS licensed mold remediation contractors are trained and certified to locate, contain, and eliminate mold before it spreads.

6
Restoration & Prevention

We repair minor damage and provide recommendations to prevent future flooding or mold issues.

The Serious Impact of Flooded Basements

Basement flooding is common and can happen in a flash, from storms, plumbing failures, or sump pump issues. The long-term damage from leaving a flooded basement unaddressed can be serious. Without proper water removal and drying, moisture can quickly lead to structural issues, contaminated air, and toxic mold growth.

Common Risks of Untreated Basement Flooding:

  • Hidden Mold Growth
  • Property & Belongings Damage
  • Foundation Cracks & Structural Weakness
  • Odors & Air Quality Problems
  • Increased Risk of Health Issues
  • Insurance Complications if Not Handled Properly
Flooded basement?

Don't panic, give us a call and we'll be there to assist you every step of the way.

Certifications & Industry Recognition

Our skilled professionals have decades of experience in dealing with flooded basements, and we can work directly with your insurance company when needed. The On The Spot team includes professional instructors and licensed experts.

  • IICRC (International Institute of Cleaning and Restoration) #124288
  • NADCA Certified
  • CCT, FSRT, JSR, OCT, SMT, UFT, WRT, CRT, ASD, AMRT, CCR
  • BiohazardRemediation
  • Certified LEAD Renovator ID#RI-9131-21-00021
  • NYS LICENSED Mold Remediation Contractor #MS01655
  • Healthy Basement Certified
  • Industry Instructor for local Mold Remediation Contractors
  • Randy Spurling teaches two NYSDOL-approved continuing education credit classes at the Greater Rochester Association of Realtors.
  • Subject Matter Expert for IICRC exams
  • Randy is now an Instructor with NADCA

What to Do If Your Basement Floods

Don't wait. Time is critical when it comes to water damage and mold prevention. Here's what to do:

  1. 1Stop the water source if it's safe to do so.
  2. 2Call On The Spot Cleaners at (585) 224-6911.
  3. 3Avoid walking through flood water.
  4. 4Do not attempt to dry or clean mold yourself. Improper handling can worsen the spread.

We'll handle the rest, including insurance coordination, documentation, and safe, thorough remediation.

FAQ: Basement Flood & Mold Cleanup

Q: How quickly should I act after a basement flood?

A: Immediately. Mold can begin growing in as little as 24 hours. The sooner we start the drying process, the less damage and cost you'll incur.

Q: How do I know if there's mold after flooding?

A: Signs include musty odors, discoloration on walls or baseboards, and allergy-like symptoms. We provide full mold inspections and moisture detection.

Q: Are you a certified mold remediation contractor?

A: Yes. We are NYS LICENSED mold contractors with advanced training and certifications in mold identification, containment, and safe removal.

Q: Will insurance cover my basement flood cleanup?

A: In many cases, yes. We work directly with your insurance provider to streamline the claims process and provide necessary documentation.

Q: How much does basement mold removal in Rochester, NY cost?

A: Pricing depends on the size of the affected area and the severity of contamination. We offer free consultations and fast quotes.

Basement Flooding Help Near You

Searching for basement mold removal Rochester, NY, or a certified mold remediation contractor near you? We proudly serve homeowners and businesses across:

Don't Panic Over A Flooded Basement

Call the Experts

Basement flooding doesn't have to mean disaster. With On The Spot Cleaners, help is just a phone call away. We'll take care of everything, from drying and decontamination to certified mold removal and insurance coordination. You can count on us to provide you with fast, reliable, and professional service every step of the way.

Call Now: (585) 224-6911

Contact us

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